Accessibility Statement

Our applicant-facing portal is designed to meet WCAG 2.1 Level AA, supporting institutions in meeting applicable AODA web-accessibility requirements.

All application forms use labelled fields, keyboard-operable controls, visible focus states, text-based error messages and colour contrast that meets AA ratios. Forms built in DecisionHub inherit these properties automatically.

The applicant portal is usable with keyboard alone and with screen readers, and reflows at 200% zoom without loss of content.

We maintain an accessibility statement and an Accessibility Conformance Report (WCAG 2.1 AA) that identifies any partially supported criteria and our remediation plan; both are provided on request and updated with major releases.

Alternate formats of any applicant-facing content, and accommodation for applicants or reviewers who need it, are available on request through the institution at no charge.

Accessibility is reviewed as part of our release process using automated testing and manual keyboard and screen-reader checks.

If you encounter an accessibility barrier while using DecisionHub, please let us know. You can also contact us with accessibility questions or to request information in another format.

Email support@decisionhub.org. Please describe the page or task, the barrier you encountered, and how we can contact you. If relevant, include the browser or assistive technology you use.