Trust & Security

Review DecisionHub’s security, privacy, service, and agreement information.

Browse trust documentsSub-processors

Sub-processors

Version 1.0 · Effective 2026-10-01

Current as of October 1, 2026

Sub-processorPurposeCustomer Data processedLocation
MongoDB, Inc. (Atlas)Primary database and backupsAll stored Customer Data: user accounts, organizations, applications, reviews, scores, decisions, award amounts, notesCanada (AWS Canada West, Calgary)
Amazon Web Services, Inc. (engaged by MongoDB)Infrastructure for the primary databaseAs above, hosting onlyCanada (Calgary)
Google Cloud Platform (Google LLC)Application hosting, file storage, user sign-in and email deliveryCustomer Data in transit while requests are processed; request logs (IP addresses, page addresses), uploaded files, names, emails, addresses, hashed passwordsNorth America; migration of Google Cloud services to Canada scheduled for completion by January 1, 2027
Anthropic, PBCAI-assisted form buildingDocuments uploaded for form building, such as blank forms and guidelines, and the resulting form content; no applicant submissionsUnited States